Moodle redesign

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Personal Project

Keywords:
 UX design; Wireframes; Prototyping;

                Usability test; UX research; Interview;
                Personas; User journey map
       
Tool: Axure; Adobe illustrtor

Why redesign Moodle?

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"We have the worst Moodle system in the world!"
---From one of my interviewee

Home page

Since the Pandemic happened, students got an increasing chance to use Moodle platform, because it is the place in which professor upload their teaching materials and also the place in which students upload their assignments. However, as a student, I often hear complaints about Moodle platform is not easy to use and my fellow students have to spend more time navigating through the pages.
Hence, I decided to redesign the moodle system.
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Based on
Double diamond theory
of design thinking 

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The process

User research
Interview x 3       
Persona  x 2
 
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The goal: Why do the students feel                                  frustrated with the Moodle platform?
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The findings: Bad user experience
  1. Onboarding entrance are multiple
  2. Confusing navigational menu
  3. Time-consuming to search for courses
  1. Onboarding entrance are multiple: There are multiple places for students to log-in to moodle platform
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One can log-in from my Unitn webpage
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While one can log-in from ESS3 webpage
2. Confusing navigational menu: There is a top bar navigation, but        there is another hamburger menu below
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3.Time-consuming to search for courses: If the student wants to find     a specific course, they have to scroll down to carefully look for         the course name 
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Persona
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Student
Professor
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Define
User journey map 
Co-creation with user     

 
From
To

Messy

Clear

finding solutions

1. A unique onboarding page

2. A sidebar that can be hidden when hovering off

3. A filter or search bar 
to
From problems 

1. Multiple onboarding entrances

2. Confusing menu

3. Time-consuming to search courses 
Develop
Wireframes
Ideas evaluation
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Ideas evaluation
Positive: 
  1. The navigational menu shows the clear hierarchy
  2. Image of the course more stand out
  3. The search bar is helpful
  4. The announcement module at sidebar helps reach the link faster
                
Deliver
Mi-fi prototype
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Log-in page
A unique log-in page to let student has a clear idea where to onboard
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Home page
The list of courses instead of being divided by plain text, some visuals of the courses cover are added, and a filter bar by the side
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Navigational menu
A hidden navigational menu when hovering on so that to show more information
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Course overview
This is an extra feature that students would need when enroll a course
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Course material
This feature is being restructured visually
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Course assignment
This feature is being restructured visually
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Classmates
This is an extra feature that students would need when enroll a course
Reflection
​Space for improvement:
  • Lack of time: One week to do the project, so that missed many detailed considerations from user research
     
  • Design only from student perspective due to the limited time
Lessons Learned: 
  • Learned to focus on the users' needs instead of improving the existing features, only knowing what they really want and need, then the features could benefit their behavior.